Upcoming events

    • 18 Jun 2018
    • 8:00 AM
    • 20 Jun 2018
    • 4:00 PM
    • 2811 S 102nd St, Ste 220, Tukwila, WA 98168
    Registration is closed
    • 26 Jun 2018
    • 10:00 AM - 11:00 AM
    • Webinar

    What it Takes to Be the Best Case Manager Webinar
    Presented by Diane Link, RN

    June 26, 2018
    10:00 a.m. – 11:00 a.m. MT


     Continuing Education Contact Hours pending approval from Iowa Western Community College, Iowa Board of Nursing Provider #6
    Purpose Statement:

     This webinar is for the field case managers and addresses the struggles of managing patients in home health. The presentation will include topics focused on how to manage the typical case manager’s duties, how to be effective time managers, and how to work as a team for the best patient outcomes.
    Agenda 10:00 -10:15 p.m. Review the case manager model in home health. Discuss the case
                                     manager as responsible for the entire episode and role in
                                     coordination of care and ensuring plan of care is completed
    10:15 - 10:30 p.m. List the attributes of a good case manager. List the attributes of a
                                      great case manager.
    10:30 - 10:40 p.m. Identify time challenges in case management with potential solutions
                                      to the time challenges (includes scheduling, office time, telephone
                                      time and documentation).
    10:40 - 10:50 p.m. Discuss the case manager’s role in identification of patients to assign
                                      to team members. Discuss the need for reports prior to visit and
                                         coordination pre and post visit.
    10:50 - 11:00 a.m.
    Q & A/Evaluation

       Diane Link, RN

    Diane Link is an RN with over 25 years of home health and hospice experience. She is currently the Director of Clinical Services with BlackTree Healthcare Consultants specializing in all aspects of clinical management including outcome improvement programs, regulatory and compliance programs, episodic management, OASIS and Coding and survey readiness and remediation. Her prior experience includes serving in a variety of roles in the home health and hospice industry from field nurse to executive director of home health and hospice. She was a surveyor for home health, hospice and private duty services for CHAP (Community Health Accreditation Partners). Diane is a frequent contributor to Home Health Line/Decision Health articles and is known for her inspiring and knowledgeable presentations at state and national conferences. She is the author of The Hospice Guide to Quality Care and Reporting: Promoting Sustainability in an Evolving Regulatory

    Conflict of Interest Statement

    Diane Link, RN has identified no actual, potential or perceived conflict of interest. The Nurse Planners have identified no actual, potential or perceived conflict of interest.


    1.      Identify the role responsibility of a home health case manager.
    1. Identify the differences between a good case manager and a great case manager.
    2. Identify three time management skills.
    3. Identify how to appropriately schedule and delegate visits.

     In order to receive a Certificate of Completion:

    • 1.      Attend the entire webinar.
    • 2.      Sign and return an attendance sheet.
    • 3.      Complete and submit a continuing education half sheet.
    • 4.      Complete and submit the webinar evaluation form.


    **flat rate per agency/organization/company (unlimited number of employees may participate)

    Member $150
    Non-member $200

    Cancellation policy: A 50% fee refund will be given on cancellations submitted to the Home Care Association of Washington office by June 19, 2018.

Past events

31 May 2018 Surveys Under the New Conditions of Participation
01 May 2018 OASIS D Snapshot
24 Apr 2018 2018 HCAW Annual Conference
13 Mar 2018 Working Together: Impact of New Nursing Facility Rules on Hospice Providers
28 Feb 2018 Ethical Existential and/or Spiritual Care for Persons of All Faiths and Ideologies: What All Disciplines Can Do
21 Feb 2018 Integrated Care Management (ICM) Competencies Trainer Course
15 Feb 2018 Beyond HIPAA Training: The ABC’s of HIPAA Compliance
13 Feb 2018 Basics of QAPI in the New Home Health CoPs!
09 Feb 2018 2018 Annual Conference Exhibitor Registration
07 Feb 2018 Hospice ADRs
23 Jan 2018 Why Staff Leave & How to Keep/Attract Them
18 Jan 2018 Violence in Home Health Care: Protecting Your Workforce
16 Jan 2018 2018 HCAW Annual Awards Nominations
09 Jan 2018 2018 HH Conditions of Participation Interpretive Guide Webinar Series
12 Dec 2017 The Reformed Conditions of Participation (CoPs) – Are We Ready for Interdisciplinary Care
14 Nov 2017 Do You PEPPER? You Should!
01 Nov 2017 From Frailty to Functionality: Evidence-based Rehabilitation Strategies for Deconditioned Patients
30 Oct 2017 Request for Proposals - 2018 HCAW Annual Conference Presentations
05 Oct 2017 HIPAA Series: Risk Assessment & Annual Training
21 Sep 2017 Care Redesign: Value Beyond the Visit - 2 part webinar series
19 Sep 2017 The Missing Link in Wound Care: Wheelchair Seating and Positioning misconceptions in wound care
11 Sep 2017 Final Rule Home Health Conditions of Participation
07 Sep 2017 Communication in the Hospice World
31 Aug 2017 2018 Proposed Home Health Payment Rule & Home Health Groupings Model
29 Aug 2017 Primary Pediatric Palliative Care Webinar
17 Aug 2017 The Final FY2018 Hospice Rule: A Comprehensive Review of Payment and HQRP Updates Plus Discussion of Comments Webinar
15 Aug 2017 Security & Data Loss Prevention: How to Prepare for Ransomware & Other Cyber Attacks
07 Jun 2017 Blueprint for Oasis Accuracy Workshop
01 Jun 2017 Webinar Series: Emergency Preparedness Requirements for Medicare and Medicaid-Participating Home Health and Hospice Providers
16 May 2017 Peristomal Skin Complications Webinar
25 Apr 2017 2017 HCAW Annual Conference
12 Apr 2017 Outcomes, OASIS and Your Agency Star Ratings Webinar
22 Mar 2017 Live Discharges: Getting It Right! Webinar
01 Feb 2017 2017 HCAW Annual Awards Nominations
27 Jan 2017 Rural Home Health Provider Conference Tuition Scholarship
26 Jan 2017 "Hospice Billing" 3-Part Webinar Series
19 Jan 2017 "Is Your Scheduler 2017 Ready?" Webinar
18 Jan 2017 Disaster Preparedness Regulations- recorded webcast
12 Jan 2017 Who Can Sleep Tight…When Bed Bugs Bite!
13 Dec 2016 Confidently Auditing Therapy Documentation: A Primer for Quality Assurance, Performance Improvement & Clinician Proficiency Webinar
10 Nov 2016 The Aide’s Role in Patient Centered Care Webinar
09 Nov 2016 “Transition to Practice” For New Graduates to Home Health Webinar
27 Oct 2016 "Assessing and Managing Suicide Risk (AMSR)" Class
17 Oct 2016 WCEI Skin & Wound Management Course
11 Oct 2016 The Most Important Conversation We’re Not Having – Advance Care Planning Webinar
06 Oct 2016 Oral Health for Caregivers: Training of Trainers Workshops
16 Sep 2016 Presentation RFP for the 2017 HCAW Annual Conference
08 Sep 2016 Introduction to Community Paramedicine Webinar
01 Sep 2016 2016 HIPAA – Texting and Emailing Guidelines Webinar
17 Aug 2016 Wound Care Documentation Webinar
21 Jul 2016 How Fast Can You Run & How High Can You Jump? The 2017 HH Payment Hurdles!! Webinar
19 Jul 2016 Maintenance Therapy: Effective Operationalizing of the Regulations
19 Jul 2016 ICD-10-Coding Updates & Clarifications Webinar
08 Jun 2016 Blueprint for Oasis Accuracy
19 Apr 2016 2016 HCAW Annual Conference

Contact Us

Home Care Association of Washington
PO Box65009
Vancouver, WA 98665
P: 425.775.8120
F: 360.695.3056
E: info@hcaw.org

Powered by Wild Apricot Membership Software